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Help Guide
Q:
How Do I Create a Personal Reservation?
A:
Go to appropriate website
Example:
www.MyEventHotels.com
1.
Select “Personal Reservation”
Option
2.
Select Desired Event
3.
Select Hotel
4.
Enter Personal & Payment
Information
5.
Print Confirmation
6.
Click on the “Click to Manage”
link to
1.
Enter names of persons sharing
your room
2.
Request Room Type
3.
Select Other Special Requests
7.
Check email for confirmation
Q:
How Do I Create a Reservation Under a Mini-Block?
A:
Go to appropriate website
Example:
www.MyEventHotels.com
1.
Enter their Team ID (Be sure
to include TEAM) See above
2.
Click “Go Team” option
3.
Enter Personal & Payment
Information
4.
Print Confirmation
5.
Click on the “Click to Manage”
link to
a.
Enter names of persons sharing
your room
b.
Request Room Type
c.
Select Other Special Requests
7. Check email for confirmation
Q:
How Do I Create a Mini-Block?
A:
Go to appropriate website
Example:
www.MyEventHotels.com
1.
Select
“Create Mini-Block” Option
2.
Select Desired Event
3.
Select Hotel
4.
Enter Team & Personal Information
(No Payment Information Required)
5.
Print Flyer or enter email recipeints
for distribtuion to all desired mini block participants including family, friends,
parents, chaperones, etc.
6.
Print Confirmation
7.
Check email for confirmation
Q:
What is a Mini-Block & how does it work?
A:
Secure 3-150 rooms in a Mini-Block
Secure between
3 and 150 rooms at the hotel of your choice.
If your program
calls for more than 150 rooms, please call (800) 930-4064 x2. This process
Does NOT require a credit
card.
21 Days to Fill Your Mini-Block
After 21 days
any unclaimed rooms will automatically be released back into the main inventory
for general sale.
Filling your
Mini-Block – Made Easy
The system will
give the group coordinator the option to "Print a Flyer" for distribution at the
next team meeting or email all your attentees utilizing the system “Email tool.”
Either option creates and distributes a flyer notifying your members of the secured
room block and informs them of the reservation dead line and will instruct them
on how to personalize their reservation.
(Group Coordinator no longer has to collect attendee information and create rooming
list.)
Individual Guarantee
The group coordinator
and or Gym / Team is protected from carrying the liability or expense of the Mini-Block,
due to the individuals guarantee. Individuals
within the mini block secure rooms with a credit card. In most cases, credit cards
are not charged until the group arrives and are required only to hold or secure
the reservation. Hotels reserve the right to collect payment of first night room
and tax two weeks out from the event start date. All reservations are considered
final 8 days out from the event start date and the reservation holder is 100% finiancially
liable.
Mini-Block Tools
At any time the
Group Coordinator may view a "Pick-Up Report", which is a report of all the reservations
within the Mini-Block Including rooming lists, contact information, arrivals and
departures and other pertinent information. The "Pick-Up Report" allows the group
coordinator to streamline follow-up efforts with unregistered, non-responsive or
late participants.
Coaches Comp. (1 per 50)
The hotels offer
(1) complementary room night for every (50) room nights a Mini-Block
consumes. Earned Comps will automatically appear in the Mini-Block
"Pick-Up Report". The group coordinator will be able to solidify that reservation
with coaches/staff information 8 days out from the Event Start Date. Comp Calculations
are Mini-Block Specific.
Q:
How Do I Cancel a Reservation?
A:
Go to appropriate website
Example:
www.MyEventHotels.com
-
Choose the
“Cancel Reservation” Option and follow the prompts
-
Enter Your
Management ID (Same as your Reservation Request ID)
-
Review Reservation
information to be cancelled
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Click “Yes”
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Check your
email for confirmation
Q:
I called the Hotel and they do not have record of my reservation
A:
The hotel will download
the details and specifics of your reservation information from 21 Days from Event
Start Date and begin to enter the reservations into their Hotel Specific reservation
system. In most cases the hotel will have all reservations entered 10 days out from
the event – (DO NOT MAKE CHANGES OR UPDATE DIRECTLY WITH THE HOTEL PRIOR TO 8 DAYS
FROM EVENT START DATE)
Q:
Will I Receive a “Hotel” Confirmation #?
A:
Management ID / Reservation Request ID
When a user secures a reservation
through ACACheerHotels.com the Champion Housing system automatically assigns a Reservation
Request ID/Management to that reservation.
The user will use this ID to update, change and track their reservation through
the online system. Any changes or updates
to their reservation will need to be made online using this ID.
Hotel Confirmation #
Once the hotel downloads the detailed
reservation information from Champion Housing (21 Days from Event Start Date) they
will start to enter the reservations into their Hotel Specific reservation system. This system will supply the Hotel with
confirmation # for this reservation. The Hotel then enters this number in to the
Champion Housing database to be stored and sent to the user on the 7th
day prior to event start date. (If
hotel does not enter this information the user can check in using their First and
Last name.)
Q:
How to Check in to the Hotel & Group Arrivals?
A:
How to Check in:
The user may or may not have received a Hotel
Confirmation Number – (Hotel’s must provide this through the system) If you have
received a confirmation number from the hotel please use it upon arrival.
In some cases the hotel
will not provide confirmation numbers and hold the reservation under
the First and Last Name instead. User
is able to check in using first and Last name.
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